Large telecom company advances metabolic health

1

Deliver cost-effective benefits while maintaining high-quality member experience

2

Drive sustained behavior change through high-touch clinical care teams

3

Ensure responsible GLP-1 prescribing and medication management

4

Guide employees through formulary and pharmacy transitions with clear communications

Improving metabolic health at scale

Vida member on a telehealth video call

The company launched Vida in October 2024 to provide employees and their families with a comprehensive solution.

Members receive support from physician-led, multidisciplinary care teams. Through behavior change support, medical nutrition therapy, and medication (when appropriate), Vida helps members achieve sustainable weight loss and improved metabolic health. A key focus of the program is responsible GLP-1 prescribing.

By guiding members through appropriate treatment pathways—including behavioral interventions and alternative anti-obesity medications—Vida helps Charter manage pharmacy costs while ensuring employees receive personalized, clinically appropriate care.


Telecommunication company’s results
with Vida

Clinically significant weight loss at scale, exceeding established benchmarks within 12 months

Improved glycemic control and overall disease management

Substantial improvements in mental health, including reduced symptoms of anxiety and depression

Successfully reduced risk of progressing from prediabetes to diabetes

Engagement rate exceeded Vida’s broader book of business

Members report a strong connection with their Vida provider

Company’s perspective

“Vida has been a strong partner in helping us deliver clinically guided care while managing the complexities of GLP-1 utilization and benefit transitions. Together, we’re supporting our employees with a thoughtful, sustainable approach to metabolic health.”

Sharon SamsonSenior Manager of Benefits, Charter Communications

“Working closely with Vida allowed us to anticipate employee questions, set expectations early, and guide members through formulary and pharmacy transitions in a thoughtful way.”

Becca BosleySenior Manager of HR Communications, Charter Communications